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Using BCC addresses for outgoing emails

You can now attach a BCC email address to outgoing messages sent from Joomag. This allows you to automatically send a hidden copy of every email to an additional address, without exposing it to the recipient.

How the BCC functionality works

The BCC address is configured on a per-contact basis using a custom field in your CRM. Once set up, every email sent to the main contact email will also be BCC'd to the specified address.

💡 Example scenario

Primary email (recipient): regularemail@gmail.com

BCC email: bccemail@gmail.com

After setup, all emails sent to regularemail@gmail.com will also be sent as BCC to bccemail@gmail.com.

⚠️ Important: This functionality applies to all outgoing emails, not only email campaigns, but also system notifications.

Follow the steps below to enable BCC for a specific contact:

  1. Create a custom field/label for a contact. Here's how you can do that with forms.

  2. Name it

    j_email_bcc
  3. Go to CRM and click on the primary recipient's contact.
  4. In the j_email_bcc custom field, enter the email address you want to receive BCC copies

  5. Save the contact.

    That's it! From now on, every email sent to this contact will also be BCC’d to the specified address. 

💡Common use case: group or internal emails


This feature is especially useful when you want emails to appear as if they are sent from a public-facing address, while secretly copying an internal or group inbox.

Example:

From (publicly visible): something@yourdomain.com

BCC (custom field): group-email@yourdomain.com

This allows internal teams to stay informed without exposing internal addresses to recipients.

Important Notes & Recommendations

⚠️ Applies to all email types
The BCC address will receive:

  • Email campaign messages

  • System notifications

  • Automated emails

⚠️ Use with caution
We strongly recommend not attaching a BCC address to contacts who:

  • Are subscribed to a magazine

  • Have an active account on joomag.com

Doing so may result in unnecessary or unintended system emails being sent to the BCC address.