---
title: Help Center
description: Learn how to manage contacts, track engagement, and use reader data to power your customer relationships.
---

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- - [English](https://help.joomag.com/migration/knowledge/crm)
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1. [Help Center](https://help.joomag.com/migration/knowledge)
2. [CRM](https://help.joomag.com/migration/knowledge/crm)

- [Email Marketing](https://help.joomag.com/migration/knowledge/email-marketing#main-content)
  
  
  
  
  
    - [Email Templates Basics](https://help.joomag.com/migration/knowledge/email-marketing#email-templates-basics)
    - [Standard Email Template Editor](https://help.joomag.com/migration/knowledge/email-marketing#standard-email-template-editor)
    - [Campaign Basics](https://help.joomag.com/migration/knowledge/email-marketing#campaign-basics)
- [Publications](https://help.joomag.com/migration/knowledge/publications)
- [Distribute](https://help.joomag.com/migration/knowledge/distribute#main-content)
  
  
  
  
  
    - [Private Sharing](https://help.joomag.com/migration/knowledge/distribute#private-sharing)
    - [Embed a Collection](https://help.joomag.com/migration/knowledge/distribute#embed-a-collection)
    - [URL Customization](https://help.joomag.com/migration/knowledge/distribute#url-customization)
    - [Embed a Specific Publication](https://help.joomag.com/migration/knowledge/distribute#embed-a-specific-publication)
    - [AI Tools](https://help.joomag.com/migration/knowledge/distribute#ai-tools)
- [Collections](https://help.joomag.com/migration/knowledge/collections)
- [For the Readers](https://help.joomag.com/migration/knowledge/for-the-readers#main-content)
  
  
  
  
  
    - [Managing Reader Account Data](https://help.joomag.com/migration/knowledge/for-the-readers#managing-reader-account-data)
    - [Publication Viewer](https://help.joomag.com/migration/knowledge/for-the-readers#publication-viewer)
    - [Android Joomag App](https://help.joomag.com/migration/knowledge/for-the-readers#android-joomag-app)
    - [iOS Joomag App](https://help.joomag.com/migration/knowledge/for-the-readers#ios-joomag-app)
    - [Mobile HTML5 Viewer](https://help.joomag.com/migration/knowledge/for-the-readers#mobile-html5-viewer)
- [For Branded Mobile Applications Development](https://help.joomag.com/migration/knowledge/for-branded-mobile-applications-development#main-content)
  
  
  
  
  
    - [Android Branded Application](https://help.joomag.com/migration/knowledge/for-branded-mobile-applications-development#android-branded-application)
    - [iOS Branded Application](https://help.joomag.com/migration/knowledge/for-branded-mobile-applications-development#ios-branded-application)
- [Viewer Customization](https://help.joomag.com/migration/knowledge/viewer-customization)
- [Measure](https://help.joomag.com/migration/knowledge/measure#main-content)
  
  
  
  
  
    - [Analytics](https://help.joomag.com/migration/knowledge/measure#analytics)
- [The Creative Studio](https://help.joomag.com/migration/knowledge/the-creative-studio#main-content)
  
  
  
  
  
    - [Images](https://help.joomag.com/migration/knowledge/the-creative-studio#images)
    - [Links](https://help.joomag.com/migration/knowledge/the-creative-studio#links)
    - [Crater Editor Basics](https://help.joomag.com/migration/knowledge/the-creative-studio#crater-editor-basics)
    - [Texts](https://help.joomag.com/migration/knowledge/the-creative-studio#texts)
    - [Lines and Shapes](https://help.joomag.com/migration/knowledge/the-creative-studio#lines-and-shapes)
    - [Slideshows](https://help.joomag.com/migration/knowledge/the-creative-studio#slideshows)
    - [Popups](https://help.joomag.com/migration/knowledge/the-creative-studio#popups)
    - [Library](https://help.joomag.com/migration/knowledge/the-creative-studio#library)
    - [Videos](https://help.joomag.com/migration/knowledge/the-creative-studio#videos)
- [Forms](https://help.joomag.com/migration/knowledge/forms)
- [Create](https://help.joomag.com/migration/knowledge/create)
- [Engage](https://help.joomag.com/migration/knowledge/engage)
- [FAQ](https://help.joomag.com/migration/knowledge/faq)
- [CRM](https://help.joomag.com/migration/knowledge/crm#main-content)
  
  
  
  
  
    - [Filters](https://help.joomag.com/migration/knowledge/crm#filters)
    - [Contacts](https://help.joomag.com/migration/knowledge/crm#contacts)
    - [Lists](https://help.joomag.com/migration/knowledge/crm#lists)
- [Managing Account Data](https://help.joomag.com/migration/knowledge/managing-account-data#main-content)
  
  
  
  
  
    - [Users](https://help.joomag.com/migration/knowledge/managing-account-data#users)
    - [Payments](https://help.joomag.com/migration/knowledge/managing-account-data#payments)
    - [Billing](https://help.joomag.com/migration/knowledge/managing-account-data#billing)
    - [Account Settings](https://help.joomag.com/migration/knowledge/managing-account-data#account-settings)
    - [Integrations](https://help.joomag.com/migration/knowledge/managing-account-data#integrations)
    - [User Settings](https://help.joomag.com/migration/knowledge/managing-account-data#user-settings)
- [Troubleshooting](https://help.joomag.com/migration/knowledge/troubleshooting)
- [Edu accounts](https://help.joomag.com/migration/knowledge/edu-accounts)
- [Integrations](https://help.joomag.com/migration/knowledge/integrations#main-content)
  
  
  
  
  
    - [SSO](https://help.joomag.com/migration/knowledge/integrations#sso)

# CRM

 Learn how to manage contacts, track engagement, and use reader data to power your customer relationships.

- [Getting started with our new CRM](https://help.joomag.com/migration/knowledge/getting-started-with-our-new-crm)
- [Deleting a contact list](https://help.joomag.com/migration/knowledge/deleting-a-contact-list)

## Filters

- [Remove contacts from bounced](https://help.joomag.com/migration/knowledge/remove-contacts-from-bounced)
- [Delete bounced emails from the CRM](https://help.joomag.com/migration/knowledge/delete-bounced-emails-from-the-crm)
- [About filters](https://help.joomag.com/migration/knowledge/about-filters)
- [Filter contacts with the advanced search](https://help.joomag.com/migration/knowledge/filter-contacts-with-the-advanced-search)
- [Bounced emails explained](https://help.joomag.com/migration/knowledge/bounced-emails-explained)

## Contacts

- [Using BCC addresses for outgoing emails](https://help.joomag.com/migration/knowledge/using-bcc-addresses-for-outgoing-emails)
- [Grant Access to a collection via CRM](https://help.joomag.com/migration/knowledge/grant-access-to-a-collection-via-crm)
- [Import contacts to the CRM](https://help.joomag.com/migration/knowledge/import-contacts-to-the-crm)
- [Working with the contact properties](https://help.joomag.com/migration/knowledge/working-with-the-contact-properties)
- [Export contacts from the CRM](https://help.joomag.com/migration/knowledge/export-contacts-from-the-crm)
- [Delete a contact](https://help.joomag.com/migration/knowledge/delete-a-contact)
- [Contact details](https://help.joomag.com/migration/knowledge/contact-details)
- [Add or delete contacts in the CRM](https://help.joomag.com/migration/knowledge/add-or-delete-contacts-in-the-crm)

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## Lists

- [About lists](https://help.joomag.com/migration/knowledge/about-lists)
- [Create and edit contact lists](https://help.joomag.com/migration/knowledge/create-and-edit-contact-lists)
- [Delete a contact list](https://help.joomag.com/migration/knowledge/delete-a-contact-list)
- [Add and remove contacts from an existing list](https://help.joomag.com/migration/knowledge/add-and-remove-contacts-from-an-existing-list)
- [Edit a contact list](https://help.joomag.com/migration/knowledge/edit-a-contact-list)

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