--- title: Contact Properties description: Joomag made it incredibly easy to collect information from your readers. You can use fully customizable forms in your publications to build up a base of leads that can later become your active subscri --- [Skip to content](https://help.joomag.com/knowledge/contact-properties#main-content) English Show submenu for translations [![joomag logo blue-3.png\]](https://help.joomag.com/hs-fs/hubfs/joomag%20logo%20blue-3.png?height=29&name=joomag%20logo%20blue-3.png)](https://joomag.com) - [Joomag Blog](https://help.joomag.com/blog) Open main navigation Close main navigation - [Joomag Blog](https://help.joomag.com/blog) - English Show submenu for translations - [Contact us](mailto:support@joomag.com) [Contact us](mailto:support@joomag.com) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.joomag.com/knowledge?hsLang=en) 2. [Forms](https://help.joomag.com/knowledge/forms?hsLang=en) # Contact Properties Contact Properties Alla Poghosyan Joomag made it incredibly easy to collect information from your readers. You can use fully customizable forms in your publications to **build up a base of leads that can later become your active subscribers.** When creating a form, you have a chance to create your own fields in addition to the predefined ones. You can edit and delete them from the Contact Properties page. Here's how to do that: **1.** Click the **CRM** button on the left sidebar. ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio400557023561ac92045de3d9e8a15aa681QYlhhSXl5zkcnk3fh89GLA5BhzFM1rBy-e=download-1.png) **2.** Click the **Settings** button in the upper-right corner. ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio400557037cb3bd2e4c864290a904a21eb10Ajt7-ejcjEgoqQPdA53Re0p2CNKXgC4-e=download-1.png) **3.** Here, you can see both the predefined and newly created or imported contact properties. A new contact property is created when you [import a list of contacts to your CRM](https://help.joomag.com/knowledge/import-contacts-to-the-crm?hsLang=en) or [create a new custom field](https://help.joomag.com/knowledge/edit-field-settings-in-the-form-builder?hsLang=en) in Form Builder. The predefined properties are written in lighter color. You cannot modify them. ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio400557048a783278788fdccd2c1a8ec301aXzChpFKTzHcElV5lrcJEjO8vX7-AWpx-e=download-1.png) **4.** Hold the pointer over a custom created or imported field to **Edit,** or **Delete** it. ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio4005570512e67566e6238dde14cb2572d1YGpBufu2HjFjo39uV0aFLgBMSsPtXRoP-e=download-1.gif) - Click the **Edit** link to rename the contact property, change the **Label name** and click **Save**. The edited label won't affect already existing forms.   ![](https://joomag.intercom-attachments-7.com/i/o/400557061/34804ebb60703c577efeec31/1uRhm7AJ3LL-Q2b_CcZSb9AmwTyUuKxjR-e%3Ddownload) - Click the **Delete** link if you want to remove the contact property. Read the note and confirm the action if needed.   ![](https://joomag.intercom-attachments-7.com/i/o/400557065/571f39e2ab9d84057c4ee389/1M69_tPCKrbtACpWwUQAfpNTUpkH9FyGY-e%3Ddownload) You can't delete a property if it's being used in a form. You first need to remove it from the Form Builder and then delete it from contact properties. ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio4005570716ee4614c8aeb84ffc18c4c461Ftx8amVMCRv7xy6ldfRPuM3N0lTUyQSA-e=download-1.png) - [Email Marketing](https://help.joomag.com/knowledge/email-marketing?hsLang=en#main-content) - [Email Templates Basics](https://help.joomag.com/knowledge/email-marketing?hsLang=en#email-templates-basics) - [Standard Email Template Editor](https://help.joomag.com/knowledge/email-marketing?hsLang=en#standard-email-template-editor) - [Campaign Basics](https://help.joomag.com/knowledge/email-marketing?hsLang=en#campaign-basics) - [Publications](https://help.joomag.com/knowledge/publications?hsLang=en) - [Distribute](https://help.joomag.com/knowledge/distribute?hsLang=en#main-content) - [Private Sharing](https://help.joomag.com/knowledge/distribute?hsLang=en#private-sharing) - [Embed a Collection](https://help.joomag.com/knowledge/distribute?hsLang=en#embed-a-collection) - [URL Customization](https://help.joomag.com/knowledge/distribute?hsLang=en#url-customization) - [Embed a Specific Publication](https://help.joomag.com/knowledge/distribute?hsLang=en#embed-a-specific-publication) - [AI Tools](https://help.joomag.com/knowledge/distribute?hsLang=en#ai-tools) - [Collections](https://help.joomag.com/knowledge/collections?hsLang=en) - [For the Readers](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#main-content) - [Managing Reader Account Data](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#managing-reader-account-data) - [Publication Viewer](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#publication-viewer) - [Mobile HTML5 Viewer](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#mobile-html5-viewer) - [For Branded Mobile Applications Development](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#main-content) - [Android Branded Application](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#android-branded-application) - [iOS Branded Application](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#ios-branded-application) - [Viewer Customization](https://help.joomag.com/knowledge/viewer-customization?hsLang=en) - [Measure](https://help.joomag.com/knowledge/measure?hsLang=en#main-content) - [Analytics](https://help.joomag.com/knowledge/measure?hsLang=en#analytics) - [The Creative Studio](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#main-content) - [Images](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#images) - [Links](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#links) - [Crater Editor Basics](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#crater-editor-basics) - [Texts](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#texts) - [Lines and Shapes](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#lines-and-shapes) - [Slideshows](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#slideshows) - [Popups](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#popups) - [Library](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#library) - [Videos](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#videos) - [Forms](https://help.joomag.com/knowledge/forms?hsLang=en) - [Create](https://help.joomag.com/knowledge/create?hsLang=en) - [Engage](https://help.joomag.com/knowledge/engage?hsLang=en) - [FAQ](https://help.joomag.com/knowledge/faq?hsLang=en) - [CRM](https://help.joomag.com/knowledge/crm?hsLang=en#main-content) - [Filters](https://help.joomag.com/knowledge/crm?hsLang=en#filters) - [Contacts](https://help.joomag.com/knowledge/crm?hsLang=en#contacts) - [Lists](https://help.joomag.com/knowledge/crm?hsLang=en#lists) - [Managing Account Data](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#main-content) - [Users](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#users) - [Payments](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#payments) - [Billing](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#billing) - [Account Settings](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#account-settings) - [Integrations](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#integrations) - [User Settings](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#user-settings) - [Troubleshooting](https://help.joomag.com/knowledge/troubleshooting?hsLang=en) - [Edu accounts](https://help.joomag.com/knowledge/edu-accounts?hsLang=en) - [Integrations](https://help.joomag.com/knowledge/integrations?hsLang=en#main-content) - [SSO](https://help.joomag.com/knowledge/integrations?hsLang=en#sso) Copyright © 2026, Joomag, Inc.