As you know, your Joomag account is connected to a specific email address. In certain situations, you may want to change that address, for instance, when having a personal email change, an outdated email or simply perform account ownership change.
Here is a simple step-by-step guide to help you get through the process.
Update the outdated email linked to your Joomag account
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Click the Settings button on the left sidebar.
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The User settings section will be opened by default. Click the Change email link.
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Firstly, insert your new email address and your password. Then, click the Change email button.
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You'll get a verification message to the email address you've just entered. Click the link in the message.
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To complete the change, enter your password and click the Proceed button.
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio400450304db83de125200589ba345cc061FuzVzP34ifpklUCqvjwGrHkXa8vPUIUZ-e=download-1.png)
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio40045031731ab28979e994378269f86a71hskXtJs5clVTLgHnuz6VfqArO24iFA4D-e=download-1.png)
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio604920979354576a1be1cddf0e52336ac8ba58bb7-cc85-44d4-82be-4bff9c36cd00-1.png)
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio604922705959f350d0624ef2a0498cce9182cba44-9e7f-40e6-afdf-7827aef5d8e3-2.png)
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio4004503518a48c4adbe701bba1b8ee621195NgggxQMcP0mCqjpB9fbc-T0UZeJQYm-e=download-1.png)
Perform account ownership change
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To perform an account ownership change you need to perform the 1st, 2nd and 3rd steps described above.
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Once you enter the new owner's email address s/he will receive a verification email and will need to proceed with the link as shown in the screenshot:
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio604922705959f350d0624ef2a0498cce9182cba44-9e7f-40e6-afdf-7827aef5d8e3-3.png)
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To finalize the process s/he will need to login into the account using the old login credentials
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Once logged in the new account owner will need to confirm the email change by inputting the account password one more time
![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio6049435954129f03f927ac108929269b0Screen+Shot+2022-10-26+at+15.30.29-1.png)
Congratulations! Now you know how to update the email address of your account or perform account ownership change.
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