--- title: Active People description: With the introduction of new Joomag plans, publishers can now measure the number of Active people. These are all the unique readers who’ve opened your publication in the past 30 days. A unique reader --- [Skip to content](https://help.joomag.com/knowledge/active-people#main-content) English Show submenu for translations [![joomag logo blue-3.png\]](https://help.joomag.com/hs-fs/hubfs/joomag%20logo%20blue-3.png?height=29&name=joomag%20logo%20blue-3.png)](https://joomag.com) - [Joomag Blog](https://help.joomag.com/blog) Open main navigation Close main navigation - [Joomag Blog](https://help.joomag.com/blog) - English Show submenu for translations - [Contact us](mailto:support@joomag.com) [Contact us](mailto:support@joomag.com) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.joomag.com/knowledge?hsLang=en) 2. [Managing Account Data](https://help.joomag.com/knowledge/managing-account-data?hsLang=en) 3. [Billing](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#billing) # Active People Publishers can measure the number of Active people which are all the unique readers who’ve opened your publication in the past 30 days. To see the number of Active people follow these steps: 1. Open the **Account Settings** on the left sidebar 2. Navigate to the **Billing Section** ![](https://downloads.intercomcdn.com/i/o/587445923/7ca0ab478528904752de078c/b89381b2-6d10-42d9-9ea8-3bcce40974c7) 3. Here you'll see your current plan and the features included ![](https://help.joomag.com/hubfs/Knowledge%20Base%20Import/joomag.intercom-attachments-7.comio4005769136618d5e3df80a6adf980e01a1-tZeDSCfwELPdUK-MIGnj5jHB4ZAefM_-e=download-1.png) Here, 1000 is the number of available Active people, whereas 1 is the used quantity. **What happens when I run out of Active people?** - You'll know you've exceeded the limit when you log into your Joomag account and see the following pop-up. Click **Check your plan details** button and you'll be redirected to the Billing Page.   ![](https://joomag.intercom-attachments-7.com/i/o/400576918/7aae53960ca71c77343970b9/1ja8w4G9tcd_DP6EnOTBH5_6L5uUo45jE-e%3Ddownload) - When the number of Active People has reached its limit, you'll need to purchase an additional smaller pack of Active people, which is **Active People add-on pack**. - If you exceed your limit by more people than what is included in one add-on pack, the additional charge will include multiple add-on packs.       - To purchase a proper quantity of Active people use the button **Contact Success Team,** and we'll help you choose a pack suitable just for your needs.   ![](https://joomag.intercom-attachments-7.com/i/o/400576922/237e477796acd4860f81c1d0/1Fd6vhBglee8PIP6YHolbVXlOPCELVa1L-e%3Ddownload) Now you know who Active people are and how to deal with them. Let your Joomag account grow along with your business! - [Email Marketing](https://help.joomag.com/knowledge/email-marketing?hsLang=en#main-content) - [Email Templates Basics](https://help.joomag.com/knowledge/email-marketing?hsLang=en#email-templates-basics) - [Standard Email Template Editor](https://help.joomag.com/knowledge/email-marketing?hsLang=en#standard-email-template-editor) - [Campaign Basics](https://help.joomag.com/knowledge/email-marketing?hsLang=en#campaign-basics) - [Publications](https://help.joomag.com/knowledge/publications?hsLang=en) - [Distribute](https://help.joomag.com/knowledge/distribute?hsLang=en#main-content) - [Private Sharing](https://help.joomag.com/knowledge/distribute?hsLang=en#private-sharing) - [Embed a Collection](https://help.joomag.com/knowledge/distribute?hsLang=en#embed-a-collection) - [URL Customization](https://help.joomag.com/knowledge/distribute?hsLang=en#url-customization) - [Embed a Specific Publication](https://help.joomag.com/knowledge/distribute?hsLang=en#embed-a-specific-publication) - [AI Tools](https://help.joomag.com/knowledge/distribute?hsLang=en#ai-tools) - [Collections](https://help.joomag.com/knowledge/collections?hsLang=en) - [For the Readers](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#main-content) - [Managing Reader Account Data](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#managing-reader-account-data) - [Publication Viewer](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#publication-viewer) - [Mobile HTML5 Viewer](https://help.joomag.com/knowledge/for-the-readers?hsLang=en#mobile-html5-viewer) - [For Branded Mobile Applications Development](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#main-content) - [Android Branded Application](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#android-branded-application) - [iOS Branded Application](https://help.joomag.com/knowledge/for-branded-mobile-applications-development?hsLang=en#ios-branded-application) - [Viewer Customization](https://help.joomag.com/knowledge/viewer-customization?hsLang=en) - [Measure](https://help.joomag.com/knowledge/measure?hsLang=en#main-content) - [Analytics](https://help.joomag.com/knowledge/measure?hsLang=en#analytics) - [The Creative Studio](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#main-content) - [Images](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#images) - [Links](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#links) - [Crater Editor Basics](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#crater-editor-basics) - [Texts](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#texts) - [Lines and Shapes](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#lines-and-shapes) - [Slideshows](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#slideshows) - [Popups](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#popups) - [Library](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#library) - [Videos](https://help.joomag.com/knowledge/the-creative-studio?hsLang=en#videos) - [Forms](https://help.joomag.com/knowledge/forms?hsLang=en) - [Create](https://help.joomag.com/knowledge/create?hsLang=en) - [Engage](https://help.joomag.com/knowledge/engage?hsLang=en) - [FAQ](https://help.joomag.com/knowledge/faq?hsLang=en) - [CRM](https://help.joomag.com/knowledge/crm?hsLang=en#main-content) - [Filters](https://help.joomag.com/knowledge/crm?hsLang=en#filters) - [Contacts](https://help.joomag.com/knowledge/crm?hsLang=en#contacts) - [Lists](https://help.joomag.com/knowledge/crm?hsLang=en#lists) - [Managing Account Data](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#main-content) - [Users](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#users) - [Payments](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#payments) - [Billing](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#billing) - [Account Settings](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#account-settings) - [Integrations](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#integrations) - [User Settings](https://help.joomag.com/knowledge/managing-account-data?hsLang=en#user-settings) - [Troubleshooting](https://help.joomag.com/knowledge/troubleshooting?hsLang=en) - [Edu accounts](https://help.joomag.com/knowledge/edu-accounts?hsLang=en) - [Integrations](https://help.joomag.com/knowledge/integrations?hsLang=en#main-content) - [SSO](https://help.joomag.com/knowledge/integrations?hsLang=en#sso) Copyright © 2026, Joomag, Inc.